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All the Facts on EDMO® Programs

Thanks for signing up for an EDMO program! We know you have questions, so we've collected all the answers we could think of—before you even asked. 

Even if you and your kiddos have been part of the EDMO family for many years, you may want to look over the details on your program, since we’ve retooled many of our practices and policies as a result of the 2020 pandemic to bring our learning experiences online and keep participants in our in-person programs safe.

Have a question we don't address here? Email us at info@campedmo.org or call the home office at 415-282-6673, and a member of our team will be happy to help out!

Camp EDMO - STEAM Summer Camps

Summer 2021 UPDATES

What is the age range for EDMO’s Summer 2021 programs?

  • In-person Camps (On-site and EDMO@Home): Kids age 4 to those entering 5th Grade with select On-site camp locations serving 6th-8th Graders.
  • Online camp: 4 years old - entering 8th Grade
  • Online Coaching and Coach@Home: 4 years old - entering 12th Grade

Will there be a Leader-in-Training program for Summer 2021?

  • Unfortunately, due to the COVID-19 regulations dictating cohort size, we will be unable to have a Leader-in-Training program this summer. Check back in January 2022 for an update on the Leader-in-Training program.

Will EDMO offer an option for participants of in-person programs to purchase lunch?

  • Due to COVID-19 safety concerns, EDMO will not be offering a lunch option for purchase in summer 2021. Kids will need to bring their own NUT-FREE lunch and snacks to all full-day, in-person programs.

Will EDMO offer extended-care hours for any summer 2021 programs?

  • Due to local and state COVID-19 requirements, EDMO will not be offering the standard version of Extended Care this summer. Instead, we will be including a “flex pick-up time” at every on-site camp location. 
  • This means that although the camp day is over at 2:30pm (for PK-K kids) and 3:00pm (for 1st-5th grade kids), kids can be picked up anytime within a 2 hour window of camp ending. Your kid(s) will remain with the same staff members during this flex pick-up window and there is no extra charge!

What is EDMO’s refund policy?

All EDMO purchase fees, for either in-person or online programs, are nonrefundable and can not be pro-rated once your program has started. *However, if you decide to cancel your child’s participation in any EDMO Class, Camp or Coaching/Tutoring session, any time up to 24 hours before the start of that program, you will receive 100% credit to use on any EDMO program.

If EDMO needs to close a stable group because of a COVID-19 exposure or because the state or county mandates a closure, families will have the option to:

  • a) Continue camp online
  • b) Transfer to a session later in the summer
  • c) Receive a prorated credit based on the remaining days in their session
  • d) Receive a prorated refund based on the remaining days in your session

*If you have registered for one of our TBD summer on-site Camp EDMO locations and we are unable to secure a location within that outlined area, a refund exception will be made.


Why are Summer 2021 prices higher than past years?

  • Due to COVID-19 restrictions, including smaller group sizes resulting in stricter camper to staff ratios, we have had to make increases to our pricing. Please know, we do not do so lightly and have kept our programs as affordable as possible. If our new pricing does not work for your family, we have a more affordable camp option - Online Camp! We are also offering a new Sliding Scale Financial Aid Program with no limitations on weeks and programs.

Can I use my credits for Summer 2021?

  • Yes! If you have credits on your account the check box to use EDMO credits will be automatically selected and your credits will be used as your default payment method.

Does EDMO offer Financial Aid?

Will you be offering any discounts?

  • Unfortunately, in able to fully equip our camps for COVID-19 restrictions, we are unable to offer any discounts this year. This includes early bird, first time family, sibling, multi-week, loyalty, military and teacher. However, our sliding scale financial aid program is more easily accessible than ever with tiers for a variety of income levels. Check out our financial aid page to learn more.

Do you offer a payment plan?

  • In recognition of the uncertainty this year presents, rather than our typical payment plan options we are offering a deposit plan for this summer. At the time of registration 50% will be due with the other 50% being charged May 1st. WE STRONGLY ENCOURAGE EVERYONE UTILIZE THIS NEW DEPOSIT OFFERING. Please note our new refund policy, if you choose to pay 100% you will only be eligible for a credit if adjustments need to be made before this summer.

Will there be special ratios for Summer 2021?

  • Yes! To ensure the safety of our EDMO campers, we will be following all county guidelines, starting with stable groups of 12 campers and 2 staff. We will be monitoring restrictions by area leading up to this summer and adjusting as needed.

What offerings are available for Middle Schoolers?

  • This year our PRO campers, entering 6th - 8th graders will have options at select on-site camp locations, as well as Online Camp.

What are the age groupings for summer camp?

  • Junior is PK (4 years old) - entering Kindergarten
  • EDMO Prime is entering 1st - 2nd grade
  • EDMO Max is entering 3rd - 5th grade (NEW!)
  • PRO is entering 6th - 8th grade (NEW!)
Camp EDMO - STEAM Summer Camps

General

What is EDMO’s Tax ID Number?

  • Tax ID: 77-0653711

Do EDMO programs qualify for flexible spending accounts (FSA)?

  • We have found that families who print/download their receipts and include our Tax ID number have been eligible to receive FSA benefits for our programs. However, please check with your employer or HR department, as not all FSA programs are the same. If your employer requires you to present any forms signed by EDMO, please submit them to info@campedmo.org.

How do I print FSA receipts?

You can print your receipts directly from your Activity Hero account following these steps: 

  • Log in to Activity Hero
  • Once you log in, you should see a list of all your upcoming registrations
  • At the top, you will see an option to select “Past,” this will bring up your past registrations
  • On the session titled “EDMO Camps and Classes,” click “See Details”
  • Click “Print Receipt” on bottom right
  • At the printout screen, either choose your printing device to print out a paper copy or select “Save to PDF” in the destination field to generate a digital receipt

What is EDMO’s refund policy?

All EDMO purchase fees, for either in-person or online programs, are nonrefundable and can not be pro-rated once your program has started. *However, if you decide to cancel your child’s participation in any EDMO Class, Camp or Coaching/Tutoring session, any time up to 24 hours before the start of that program, you will receive 100% credit to use on any EDMO program.

If EDMO needs to close a stable group because of a COVID-19 exposure or because the state or county mandates a closure, families will have the option to:

  • a) Continue camp online
  • b) Transfer to a session later in the summer
  • c) Receive a prorated credit based on the remaining days in their session
  • d) Receive a prorated refund based on the remaining days in your session

*If you have registered for one of our TBD summer on-site Camp EDMO locations and we are unable to secure a location within that outlined area, a refund exception will be made.


How do I download my EDMO account statement?

  • Log into ActivityHero by clicking the “Sign In” button at the top right of the homepage. 
  • Once you are logged in, look for your name at the top right of the page and click on it.
  • A drop-down menu will appear. Select “Order History.”
  • You can then print or download the information.

How do I make changes to my account or my kid’s information after I have registered?

If you need to make any changes to your information after registering—such as updating emergency contacts, health information, authorized pickup people, or buddy requests—simply follow these steps: 

  • Log in to Activity Hero
  • Once you log in, you should see a list of all your upcoming camp registrations 
  • If you're missing any forms, you'll see a "Complete All Forms" button at the top of that list, click to complete any forms
  • If you have completed all forms but want to make changes, click “See Details”  under the registration information on the right
  • Click “Details” next to the participant you would like to update information for
  • Scroll down until you see the “Participant Information” section
  • Finally, click “Edit Participant Info” and you will be able to edit information

You can also call our team at 415-282-6673 or email info@campedmo.org and we can help you make any changes you need.

Do you accept donations?

Yes, we love getting donations! Donations go directly to our Financial Aid program to remove the financial barriers to accessing our programs. To make a donation, please click here. As a 501(c)3 nonprofit corporation, your gift may be tax deductible. Please consult a qualified tax tax professional for more information.

Does EDMO offer Financial Aid?

Yes! EDMO has a sliding scale financial aid program, please visit our financial aid page here.

Where do I find information about School and Organization offerings?

Camp EDMO - STEAM Summer Camps

On-Site Summer Camps

What is the age range for On-Site Camps?

  • In-person Camps (On-site and EDMO@Home): Kids age 4 to those entering 5th Grade with select On-site camp locations serving 6th-8th Graders.

What will my kid need to bring for on-site camps?

Please send your kid to camp each day with the following items: 

  • For tech-themed camps: Their device for the program (see theme page for details)
  • Lunch and snack (no nuts, please!)
  • Face mask/face covering
  • Reusable water bottle 
  • Sunscreen
  • Hat/sunglasses (for sun protection)
  • Backpack/bag to take home projects or carry their device
  • Change of clothes
  • Optional: a book, puzzle, or another independent game for kids to play during lunch or free play time

Are there any items my kid should not bring to on-site camp?

  • We do not allow weapons, drugs, alcohol, tobacco or other banned substances at camp. We also do not allow animals at camp except in the case of service animals. We have strict safety guidelines and also do not allow any unattended scooters, bikes or skateboards.
  • If your kid rides a scooter, bike or skateboard to camp, we will ask them to store their scooter, bike or skateboard in a designated area and it must remain there for the duration of camp. 
  • We ask that your kid keep any electronic devices in their bag throughout the duration of camp unless it is being used for a technology theme at camp. Devices include but are not limited to cell phones, tablets, laptops and chromebooks.

Will there be a Leader-in-Training program for Summer 2021?

  • Unfortunately, due to the COVID-19 regulations dictating cohort size, we will be unable to hold a Leader-in-Training program this summer. Check back in January 2022 for an update on the Leader-in-Training program.

Will EDMO offer the option to purchase lunch for children attending on-site camps?

  • Due to COVID-19 safety concerns, EDMO will not be offering a purchased lunch option for summer 2021 camps. Kids will need to bring their own NUT-FREE lunch and snacks to all in-person programs.

Will EDMO offer extended care hours during Summer 2021?

  • Due to local and state COVID-19 requirements, EDMO will not be offering the standard version of Extended Care this summer. Instead, we will be including a “flex pick-up time” at every on-site camp location. 
  • This means that although the camp day is over at 2:30pm (for PK-K kids) and 3:00pm (for 1st-5th grade kids), kids can be picked up anytime within a 2 hour window of camp ending. Your kid(s) will remain with the same staff members during this flex pick-up window and there is no extra charge!

What happens if I am late to pick up my kid from their on-site camp?

  • We understand that sometimes things happen, and adults might be a little late to pick up their kid from an on-site camp, but we ask that you please make your best effort to be on time picking up each day, as our EDMO staff need time to prepare for the next day. 
  • If you or the person picking your child up are going to be late, please call your EDMO location to let them know how late you expect to be. You will be charged $2/minute for every minute past the official end of camp that you are late.

Will there be a chance for us to meet the staff or tour on-site camps prior to the start of summer camps?

Due to COVID-19 regulations, and for the safety of our staff and kids at camp, we will not be able to host meet & greets or camp tours. You will get to meet and chat with the staff working with your kid during dropoff and pickup each day.

Can I sign up for just one week of on-site camp?

EDMO will be complying with all county and state COVID-19 restrictions. Each county has their own restrictions that dictate how many weeks a kid must attend summer programs, and we will be following each county’s guidelines. Please see the specific location pages for more information.

When does registration close for on-site camps?

Registration will close for on-site camps the Sunday night before the start of the camp.

Can I make sure that my kid is paired together with a friend or family member?

If you have a friend or family member you would like to have in the same group as your kid, please list their first and last names in the “Are you attending with a friend?” section during the registration process. We will do our best to honor all buddy requests, but it may not be possible if they are in different grades, signed up for different themes, or if we’ve exceeded the group capacity for the camp.

How do I make changes to my account or my kid’s information after I have registered?

  • If you need to make any changes to your information after register such as updating emergency contacts, health history information, or buddy requests, simply follow these steps: 
  • Log in to Activity Hero
  • Once you log in, you should see a list of all your upcoming camp registrations 
  • If you're missing any forms, you'll see a "Complete All Forms" button at the top of that list, click to complete any forms
  • If you have completed all forms but want to make changes, click “See Details”  under the registration information on the right
  • Click “Details” next to the participant you would like to update information for
  • Scroll down until you see the “Participant Information” section
  • Finally, click “Edit Participant Info” and you will be able to edit information

You can also call our team at 415-282-6673 or email info@campedmo.org and we can help you make any changes you need.

Who is allowed to pick up my kid from on-site camps?

  • Anyone who will be picking up your kid from camp will need to be on their Pickup Authorization list that you complete during the registration process. If you would like to add someone to your kid’s Pickup Authorization list after registering, please update your account information. Or email us at info@campedmo.org. Anyone picking up a child will need to provide a photo ID every day to confirm they are authorized to pick up your kid.

What happens if my kid is injured during an in-person program?

  • If your kid gets an unfortunate bump, scrape, or skinned knee, you will receive a note about the incident at pickup. In the event of any head injury or serious bodily injury, you or your emergency contacts will receive a call within 15 minutes of the injury, and a full written Incident Report will be provided to you within 48 hours.

What happens if my kid is having a hard time adjusting to the in-person camp environment?

  • We will work with you to develop an action plan to help support your kid at camp, including coming to agreements of behavior. Unfortunately, if your kid repeatedly detracts from the camp experience of other children and staff, or compromises the safety of others, we may ask you to pick your kid up from camp.

What do I do if my child needs an aide?

What is EDMO’s policy around bringing nut-based foods to camp?

  • In order to ensure the safety of all the kids in our camps, all of our camp sites are designated nut-free. Please DO NOT BRING ANY NUT PRODUCTS (trail mix, peanut butter, granola bars, Nutella, etc.). We apologize for any inconvenience, but this policy ensures the safety of our kids at camp with life-threatening allergies. Each day at check-in, our staff will ask if there are any nuts in your kid’s lunch or snack. If there are, you will be asked to take the food items with you and return with a non-nut option for your kid to eat.

What if my kid needs to take medication during the camp day?

  • Please bring any medication your kid needs to take during the day on the first day of camp and make sure it is clearly labeled with their name and a picture of them. When you arrive at camp, you will be asked to place the clearly labeled medication in a designated storage container. An EDMO staff member will administer the medication as prescribed.

My kid has allergies. How will EDMO keep them safe?

  • During registration, you will fill out a health information section to outline all allergies so your kid’s camp leader is aware of any allergies before the start of camp. Please bring any medication your kid needs for allergies on the first day of camp and make sure it is clearly labeled with their name and a picture of them. When you arrive at camp, you will be asked to place the clearly labeled medication in a designated storage container. At EDMO, we have a very strict NO NUTS policy and we do everything in our power to keep kids safe from common allergens, but please make sure your kid is very aware of their allergies and remind them to never share food.

How do I let the EDMO staff know if there is something specific about my kid I want them to know?

  • You can include a note for staff about your kid during the registration process. Simply put any information you would like them to know in the “Other Requests” section and they will get the information.

What technology will my kid need to attend on-site camps?

  • Technology needs for on-site camps will vary by program. Kids who are not participating in a technology-based program will not need to bring any technology to camp. For kids attending technology-based on-site camps, you will find the list of all technology needed to participate in camp activities listed on the specific theme page and in your confirmation email.

What happens if my kid forgets their device at home?

  • Each day at check-in, before the person dropping off your kid leaves, our EDMO staff member will run through a checklist to make sure each kid has everything they need for camp. If it is discovered that your kid has forgotten their device or charger, we will ask that the person dropping off your kid returns home to get the required supplies and bring them back to camp.

What happens if I forgot to disable the parental controls on the device, and my kid can not download software or connect to the internet?

  • If our EDMO staff is unable to log into your kid’s device or if parental controls block access to the internet or downloads, we will reach out by phone for your support. The best option is to make sure you disable all parental controls or passwords for connecting to wifi before camp.

What happens if my kid’s device crashes or dies during camp?

  • If your kid’s device runs into crashing issues during camp, our EDMO staff will have alternate activities they can work on while the issue is fixed.

Camp EDMO - STEAM Summer Camps

Online Camps

What online camps does EDMO offer?

  • EDMO offers half-day and full-day camp programs online via Zoom. Online camps are available for kids age 4 through those entering 8th grade. Half-day online camps last 2.5 hours and are offered twice a day: a morning session from 9:30 a.m. to 12:00 p.m. (Pacific Time) and an afternoon session from 1:00 p.m. to 3:30 p.m. (Pacific Time). Full-day online camps combine both sessions, with a one-hour lunch break from 12 p.m. to 1 p.m. (Pacific Time). All online camp programs are available as Monday-Friday options and certain themes will also support single day options, check out the online camp page to see options.

What are the staff-to-participant ratios for online camps?

To ensure kids in our online camps get the attention and engagement that is so important for online learning, we adjust ratios based on age group and program. Below are the maximum kid:instructor ratios for our online camps: 

Preschool/Kindergarten: 10:1

Grades 1-2: 

  • Technology-based camps: 8:1
  • All other camps: 15:1

Grades 3-5:

  • Technology-based camps: 10:1
  • All other camps: 15:1

Grades 6-8: 15:1

When does registration close for online camps?

  • Registration for online camps closes the Sunday night before the camp begins. If you miss the registration deadline, you can reach out to our team at 415-282-6673 and we can help you get registered.

How do I make changes to my account or kid’s information after I have registered?

If you need to make any changes to your information after registering—such as updating emergency contacts, health history information, or buddy requests—simply follow these steps: 

  • Log in to Activity Hero
  • Once you log in, you should see a list of all your upcoming camp registrations 
  • If you're missing any forms, you'll see a "Complete All Forms" button at the top of that list, click to complete any forms
  • If you have completed all forms but want to make changes, click “See Details”  under the registration information on the right
  • Click “Details” next to the participant you would like to update information for
  • Scroll down until you see the “Participant Information” section
  • Finally, click “Edit Participant Info” and you will be able to edit information 
  • You can also call our team at 415-282-6673 or email info@campedmo.org and we can help you make any changes you need.

Do I need to be present for the entire duration of the online camp?

  • We recommend that an adult or other individual who can help your participating child log onto Zoom be present for the first 5-10 minutes of the online camp to help kids make sure all supplies or technology work as the camp is starting. For our youngest kids, those who are 4-6 years old, there may be times they need help with project tasks, such as cutting or gluing, so we advise that an adult be nearby to help. EDMO is not responsible for the full supervision of kids in our online camps. An adult must be present for those kids who need physical supervision.

When will I receive the Zoom information for my kid’s online Camp?

Once you register for your online camp, you will receive an automated confirmation email that will include information about your camp, your Zoom link and password, and your supply list for the camp. You can also find your Zoom information on your Activity Hero account under the “My Registrations” section.

What steps does EDMO take to ensure kids are safe on Zoom? 

We know that learning online can bring some concern over safety, so EDMO has developed a set of safety standards to keep kids safe while they are participating in online programs: 

  • Zoom links are specific to each online camp or class and are only available to participants who have registered for the program.
  • We use moderated waiting rooms for every online program to ensure that those individuals entering the Zoom room are registered for the class. 
  • We ask everyone joining Zoom to have their video and mic on so we can visually confirm they are a kid joining the class.
  • Our check-in process includes letting one or two kids at a time into the Zoom room to confirm they are on our roster of participants.
  • We have a team of support staff who can jump in at any time to help with any Zoom concerns, including an instructor’s internet going out, an unauthorized person in the Zoom room, and behavior issues that may arise. 
  • All our instructors have the ability to remove a person from the Zoom room and can turn off the video or microphone for any participant to ensure the safety of kids in our online classes and camps.


How should I set my kid up to join Zoom?

In addition to having the Zoom link for the online camp, we also suggest a few guidelines for kids joining the class to ensure the safety of kids and their family online: 

  • Set your kid up with a background that blocks the view into your home space. For example, position their device so there is a wall behind them, hang a blanket or sheet up, or have them use a virtual background. This helps to keep others from seeing into your home, and helps minimize distractions for other participants in the online camp if you have people moving around your home during the day.
  • Remind your kid that they should never disclose personal information such as their full home address or phone number online. Our instructors might ask kids where they live when doing introductions, but they are asking only for a state or city.
  • Have your kid practice muting and unmuting themselves. This will allow your kid to stay on mute when needed, so others in the class do not overhear private conversations, while also allowing them the autonomy to unmute themselves to join in the conversations with the camp. 
  • Make sure your kid has the supplies they need for camp near them in their work area (see supplies section below for more info).

How does EDMO prepare staff to lead safe online camps?

All EDMO staff undergo background checks, and go through 20 hours of training prior to leading online camps. During training, EDMO prepares staff for how to handle and quickly respond to Zoom situations that may arise, such an unauthorized individual entering the Zoom room, a situation that would require them to turn off video for a kid, directions for muting or adjusting the chat feature in Zoom, and addressing behavior issues remotely. In addition to training the EDMO staff teaching the classes, we also have a full team of support staff who are available at any time to jump into any online camp to support in any way that is needed.

Are the adults notified if a kid does not show up for their online camp?

Attendance is taken at the start of every session, and a member of the EDMO team will reach out regarding any absences that have not been previously arranged.

What technology do I need to join an Online Camp?

  • To join the Zoom classroom, you will need a Zoom-compatible device such as a smartphone, tablet, laptop, or computer with a webcam and a stable internet connection. In addition, there may be more technology requirements for online camps that are technology-based, such as Minecraft, Roblox, and Animation Studio. Please make sure to check the requirements for these specific camps.

What should I do if I have Zoom issues during the online camp?

We do not have any control over Zoom issues that may arise during the online camp, but we will do everything we can to help you when we can. For more information, please refer to the Zoom troubleshooting guides below: 

Camera/Video Issues:

Audio Issues: 

What supplies will I need for my kid’s online camp?

  • The supplies needed for camp vary by the theme. You will find all supply information listed on our website under the specific theme in the “You Will Need” section. 
  • In addition to the list on the theme page, we also provide a downloadable list of supplies and a daily breakdown of supplies, click on the “Download Printable Instructions & Full Supply List” to see the list. 
  • We also have the option for you to purchase pre-made supply kits that will include almost everything you need for the camp week. The printable supply list shows which supplies will and will not be included in each supply kit. You will have the option to add a supply kit during the registration process.

What will be included in the supply kits for online camp?

  • You will have some options when purchasing supply kits for online camps. 
  • We will have a theme kit that will include most of the specific supplies that you will need for the theme (we are unable to ship liquid or food items), and a general supply kit that will have items that can be used across multiple themes, such as scissors, tape, glue, markers, etc. 
  • The contents of the supply kits will be designated on the printable supply lists.

How long does it take to get the supply kits for online camps mailed to me?

  • All orders for supply kits must be placed at least 3 weeks before the start of the online camp. If you are registering for an online camp less than 3 weeks before the start date of the camp, you will need to collect/purchase supplies on your own.

Where do I find information about supplies after I register for the online camp?

  • In addition to the supply lists posted on our website, you will also receive the supply list for your online camp in your confirmation email and in the reminder emails we will send you from ActivityHero.

If I only need a few items from a supply kit, can I place a custom order for only the supplies I need?

  • Due to the fact that we have an outside provider supplying our kits, we are unable to allow any modifications to supply kits. You have the option to not purchase a supply kit and just purchase the supplies you need on your own.

Camp EDMO - STEAM Summer Camps

Online Classes

What online classes does EDMO offer?

EDMO offers a variety of online class formats to fit the needs of every family. Our current online class offerings include: 

  • Weeklong: Classes meet each day for one week, Monday-Friday, at the same time each day.
  • Once a week: Classes meet one day a week on the same day at the same time for 5 weeks. 
  • Single class: Class meets one time.

What are the staff-to-participant ratios for online classes?

To ensure kids in our online classes get the attention and engagement that is so important for online learning, we adjust ratios based on age group and program. Below are the maximum kids:instructor rations for our online classes: 

Preschool/Kindergarten: 10:1

Grades 1-5: 

  • Technology-based classes: 10:1
  • All other classes: 15:1

Grades 6-8: 15:1

When does registration close for online classes?

  • Registration is open for online classes up until 30 minutes before the start of the first class. If you are interested in registering for a program within 30 minutes of the start, please call us at 415-282-6673 and we will help you get registered.

How do I make changes to my account or kid’s information after I have registered?

If you need to make any changes to your information after registering—such as updating emergency contacts, health history information, or buddy requests—simply follow these steps: 

If you need to make any changes to your information after registering—such as updating emergency contacts, health history information, or buddy requests—simply follow these steps: 

  • Log in to Activity Hero
  • Once you log in, you should see a list of all your upcoming camp registrations 
  • If you're missing any forms, you'll see a "Complete All Forms" button at the top of that list, click to complete any forms
  • If you have completed all forms but want to make changes, click “See Details”  under the registration information on the right
  • Click “Details” next to the participant you would like to update information for
  • Scroll down until you see the “Participant Information” section
  • Finally, click “Edit Participant Info” and you will be able to edit information

You can also call our team at 415-282-6673 or email info@campedmo.org and we can help you make any changes you need.

Do I need to be present for the entire duration of the online class?

  • We recommend that an adult or other individual who can help your participating child log onto Zoom be present for the first 5-10 minutes of the online camp to help kids make sure all supplies or technology work as the camp is starting. For our youngest kids, those who are 4-6 years old, there may be times they need help with project tasks, such as cutting or gluing, so we advise that an adult be nearby to help. EDMO is not responsible for the full supervision of kids in our online camps. An adult must be present for those kids who need physical supervision.

When will I receive the Zoom information for my kid’s online Class?

Once you register for your online camp, you will receive an automated confirmation email that will include information about your camp, your Zoom link and password, and your supply list for the camp. You can also find your Zoom information on your Activity Hero account under the “My Registrations” section.

What steps does EDMO take to ensure kids are safe on Zoom? 

We know that learning online can bring some concern over safety, so EDMO has developed a set of safety standards to keep kids safe while they are participating in online programs: 

  • Zoom links are specific to each online camp or class and are only available to participants who have registered for the program.
  • We use moderated waiting rooms for every online program to ensure that those individuals entering the Zoom room are registered for the class. 
  • We ask everyone joining Zoom to have their video and mic on so we can visually confirm they are a kid joining the class.
  • Our check-in process includes letting one or two kids at a time into the Zoom room to confirm they are on our roster of participants.
  • We have a team of support staff who can jump in at any time to help with any Zoom concerns, including an instructor’s internet going out, an unauthorized person in the Zoom room, and behavior issues that may arise. 
  • All our instructors have the ability to remove a person from the Zoom room and can turn off the video or microphone for any participant to ensure the safety of kids in our online classes and camps.


How should I set my kid up to join Zoom?

In addition to having the Zoom link for the online camp, we also suggest a few guidelines for kids joining the class to ensure the safety of kids and their family online: 

  • Set your kid up with a background that blocks the view into your home space. For example, position their device so there is a wall behind them, hang a blanket or sheet up, or have them use a virtual background. This helps to keep others from seeing into your home, and helps minimize distractions for other participants in the online camp if you have people moving around your home during the day.
  • Remind your kid that they should never disclose personal information such as their full home address or phone number online. Our instructors might ask kids where they live when doing introductions, but they are asking only for a state or city.
  • Have your kid practice muting and unmuting themselves. This will allow your kid to stay on mute when needed, so others in the class do not overhear private conversations, while also allowing them the autonomy to unmute themselves to join in the conversations with the camp. 
  • Make sure your kid has the supplies they need for camp near them in their work area (see supplies section below for more info).

How does EDMO prepare staff to lead safe online camps?

All EDMO staff undergo background checks, and go through 20 hours of training prior to leading online camps. During training, EDMO prepares staff for how to handle and quickly respond to Zoom situations that may arise, such an unauthorized individual entering the Zoom room, a situation that would require them to turn off video for a kid, directions for muting or adjusting the chat feature in Zoom, and addressing behavior issues remotely. In addition to training the EDMO staff teaching the classes, we also have a full team of support staff who are available at any time to jump into any online camp to support in any way that is needed.

Are the adults notified if a kid does not show up for their online camp?

Attendance is taken at the start of every session, and a member of the EDMO team will reach out regarding any absences that have not been previously arranged.

What technology do I need to join an online class?

  • To join the Zoom classroom, you will need a Zoom-compatible device such as a smartphone, tablet, laptop, or computer with a webcam and a stable internet connection. In addition, there may be more technology requirements for online camps that are technology-based, such as Minecraft, Roblox, and Animation Studio. Please make sure to check the requirements for these specific camps.

What should I do if I have Zoom issues during the online class?

We do not have any control over Zoom issues that may arise during the online camp, but we will do everything we can to help you when we can. For more information, please refer to the Zoom troubleshooting guides below: 

Camera/Video Issues:

Audio Issues: 

What supplies will I need for my kid’s online camp?

  • The supplies needed vary by program. You will find all supply information listed on our website under the specific theme. While on the theme page, look for the “You Will Need” section which will have a typed out list of supplies needed for each program. You also have the option to click the PDF version of the supply by selecting “Download Printable Instructions & Full Supply List.”

Where do I find information about supplies after I register for the online camp?

  • In addition to the supply lists posted on our website, you will also receive the supply list for your online camp in your confirmation email and in the reminder emails we will send you from ActivityHero.

Camp EDMO - STEAM Summer Camps

Coaching (Tutoring)

Can I schedule an online coaching session for more than one child?

Yes! We have 2:1 and 3:1 coaching for a small additional fee. This option is available as an add-on during registration. Coaching sessions max out at 3 kids.

Can I book recurring online coaching sessions?

Yes! Select “Book Recurring Sessions” on the session checkout page. You can book as many as 50 sessions at one time.

Where do I get my  Zoom link for an online coaching session?

Your online coaching session Zoom link comes in your confirmation email after booking.

Do I need to be present for the entire duration of the online coaching session?

  • We recommend that an adult or other individual who can help log on to Zoom be present for the first 5-10 minutes of the online coaching session to help kids make sure they have all supplies and their technology works. For our youngest kids, those who are 4-6 years old, there may be times they need help with their project, such as cutting and gluing, so we advise that an adult be nearby to help. EDMO is not responsible for the full supervision of kids in our online coaching sessions. An adult must be present for those kids who need physical supervision.

How should I set my kid up to join Zoom?

In addition to having the Zoom link for the online coaching session, we also suggest a few guidelines for kids joining the class to ensure the safety of kids and their family online: 

  • Set your kid up with a background that blocks the view into your home space. For example, position their device so there is a wall behind them, hang a blanket or sheet up, or have them use a virtual background. This helps to keep others from seeing into your home, and helps minimize distractions for other participants in the online camp if you have people moving around your home during the day.
  • Remind your kid that they should never disclose personal information such as their full home address or phone number online. Our instructors might ask kids where they live when doing introductions, but they are asking only for a state or city.
  • Have your kid practice muting and unmuting themselves. This will allow your kid to stay on mute when needed, so others in the class do not overhear private conversations, while also allowing them the autonomy to unmute themselves to join in the conversations with the camp. 
  • Make sure your kid has the supplies they need for camp near them in their work area (see supplies section below for more info).

What should I do if I have Zoom issues during the online class?

We do not have any control over Zoom issues that may arise during the online camp, but we will do everything we can to help you when we can. For more information, please refer to the Zoom troubleshooting guides below: 

Camera/Video Issues:

Audio Issues: 

Camp EDMO - STEAM Summer Camps

Birthday Parties

How do I book an EDMO Birthday Party?

To book an EDMO Birthday Party, start by selecting the topic you would like for your party. This will bring up a calendar with date availability for that topic. Select your date and you will be taken to the page to complete your booking. We will ask you to tell us a little about the birthday kid, what customizations they would like, and how many party attendees you are expecting.

What happens after I book a party?

After you book an EDMO Birthday Party, you will receive a confirmation email with the details of your booking. You will then receive an email from your Birthday Party Host with more information about prep for the party and any information you need to send to your party guests before the date.

What supplies will I need for my party?

Each party topic has a specific set of supply needs. Please find the supply list for your party topic on the main Birthday Party page. Your Birthday Party Host will also email you the supply list after you book a party.

How will my party guests get the information for the party?

  • After you book a party, your confirmation email will contain the Zoom link (for virtual parties), which you can pass along to your guests. The email from your Birthday Party Host will include the supply list and any additional instructions for you and your guests to set up before the party. You can forward this email to guests or include the information as part of your party invitation. It is the responsibility of the family who booked the party to pass information along to their guests.
Camp EDMO - STEAM Summer Camps

Holiday and School Programs

What holiday and school breaks does EDMO offer programs during?

EDMO programs are offered on the following holiday and school breaks: 

  • Monday after New Year’s Day
  • MLK Day
  • Valentines Day
  • President’s Day
  • President’s/Ski Week
  • Spring Break
  • Memorial Day
  • Labor Day
  • Fall Break
  • Veteran’s Day
  • Thanksgiving Break
  • Winter Break

What programs does EDMO offer during holiday and school breaks?

  • 60-minute and 90-minute classes, available as single-day classes
  • 2.5-hour half-day camps (you can combine morning and afternoon half-day camps to make a full day), available as weeklong packages or single-day classes
  • Full day, in-person camps at select locations

Camp EDMO - STEAM Summer Camps

COVID-19 Safety

What are EDMO’s morning COVID-19 procedures?

EDMO staff will ensure that all kids arrive at camp with a mask or face covering, their own nut-free lunch, and a reusable water bottle.

What steps is EDMO taking to keep my kid safe and healthy at in-person programs?

  • All kids will be prompted to regularly wash their hands throughout the camp day.
  • We will enforce a 3-feet physical distance rule between campers while wearing masks and 6 foot physical distance rule when masks are not on and for all staff members.
  • All staff and kids must wear a mask or face covering over their mouth and nose, unless eating, taking a mask break during physical activities where a distance of 6 feet can be maintained. 
  • There will be no sharing of food or drinks allowed at any time. 
  • Kids will be instructed to refrain from touching their face or mouth. They will also be instructed to wash their hands immediately after eating, or after putting on or taking off their mask or face covering. 
  • Kids will be instructed to avoid physical contact with any other kids or staff, and staff will give repeat reminders throughout the day. 
  • EDMO staff will sanitize all classroom equipment as often as possible after use but fully twice a day: once in the middle of the day and once at the end of each day. 
  • Eating and drinking will only be allowed in designated areas with a wipeable surface.


Will EDMO abide by state and local COVID-19 laws and restrictions?

  • Yes, EDMO abides by all state and local COVID-19 laws and restrictions in addition to even more stringent EDMO protocols and precautions to keep our families and staff healthy and safe.

How will EDMO communicate with families any changes or updates to COVID-19 policies?

  • EDMO will communicate with families via email about any changes regarding program details and our COVID-19 protocol. For any more urgent news, we may reach out via phone or text message.

What happens if my kid presents with COVID-19 symptoms during an in-person program?

  • If any kid exhibits symptoms during an in-person program, they will be separated from the group, required to keep their mask or face covering on, and monitored as their family is called to pick them up ASAP. 
  • If a child who presents with symptoms has a sibling or another household member attending camp at any location, all siblings or household members will also be sent home from camp.
  • EDMO recommends that the staff and/or family consult a doctor.

If a person exhibits symptoms, she or he must remain home for at least 10 days, recover from all symptoms and have 72 hours with no fever without fever reducing medication before returning to camp.  A camper may return sooner if the family provides: 

  • A negative COVID-19 test 
  • OR
  • A doctor’s note states a COVID test is not necessary and it is safe for the child to return to camp. 

If the kid feels up to it, they will have the option to attend online camp until they are able to return to in-person.

What symptoms should we watch for (according to the CDC)?

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2 to 14 days after exposure to the virus. People with these symptoms may have COVID-19:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

CDC symptom link: https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html

Will I need to provide any additional information or sign any COVID-related documents prior to the start of an in-person program?

Not at this point. We will be closely monitoring any changes to local guidelines in our camp communities and will email any supplemental information or waivers required before the start of camp as needed.