Thanks for signing up for an EDMO program! We know you have questions, so we've collected all the answers we could think of—before you even asked.
Even if you and your kiddos have been part of the EDMO family for many years, you may want to look over the details on your program, since we’ve retooled many of our practices and policies as a result of the 2020 pandemic to bring our learning experiences online and keep participants in our in-person programs safe. Have a question we don't address here? Email us at info@campedmo.org or call the home office at 415-282-6673, and a member of our team will be happy to help out!
EDMO is following all county guidelines in regards to length of time a stable group must run. Currently, the following applies to our on-site camp locations:
You can print your receipts directly from your Activity Hero account following these steps:
If you need to make any changes to your information after registering—such as updating emergency contacts, health information, authorized pickup people, or buddy requests—simply follow these steps:
You can also call our team at 415-282-6673 or email info@campedmo.org and we can help you make any changes you need.
Yes, we love getting donations! Donations go directly to our Financial Aid program to remove the financial barriers to accessing our programs. To make a donation, please click here. As a 501(c)3 nonprofit corporation, your gift may be tax deductible. Please consult a qualified tax tax professional for more information.
Please send your kid to camp each day with the following items:
Due to local and state COVID-19 requirements, EDMO will be unable to offer extended-care hours for summer 2021 programs. Regular camp hours will be 9:00 a.m.-2:30 p.m. for Junior cohorts (Pre-K to Kindergarten) and 8:30 a.m.-3:00 p.m. for Prime and Max cohorts (Grades 1-5).
Due to COVID-19 regulations, and for the safety of our staff and kids at camp, we will not be able to host meet & greets or camp tours. You will get to meet and chat with the staff working with your kid during dropoff and pickup each day.
EDMO will be complying with all county and state COVID-19 restrictions. Each county has their own restrictions that dictate how many weeks a kid must attend summer programs, and we will be following each county’s guidelines. Please see the specific location pages for more information.
Registration will close for on-site camps the Sunday night before the start of the camp.
If you have a friend or family member you would like to have in the same group as your kid, please list their first and last names in the “Are you attending with a friend?” section during the registration process. We will do our best to honor all buddy requests, but it may not be possible if they are in different grades, signed up for different themes, or if we’ve exceeded the group capacity for the camp.
You can also call our team at 415-282-6673 or email info@campedmo.org and we can help you make any changes you need.
To ensure kids in our online camps get the attention and engagement that is so important for online learning, we adjust ratios based on age group and program. Below are the maximum kid:instructor ratios for our online camps:
Preschool/Kindergarten: 10:1
Grades 1-2:
Grades 3-5:
Grades 6-8: 15:1
If you need to make any changes to your information after registering—such as updating emergency contacts, health history information, or buddy requests—simply follow these steps:
Once you register for your online camp, you will receive an automated confirmation email that will include information about your camp, your Zoom link and password, and your supply list for the camp. You can also find your Zoom information on your Activity Hero account under the “My Registrations” section.
We know that learning online can bring some concern over safety, so EDMO has developed a set of safety standards to keep kids safe while they are participating in online programs:
In addition to having the Zoom link for the online camp, we also suggest a few guidelines for kids joining the class to ensure the safety of kids and their family online:
All EDMO staff undergo background checks, and go through 20 hours of training prior to leading online camps. During training, EDMO prepares staff for how to handle and quickly respond to Zoom situations that may arise, such an unauthorized individual entering the Zoom room, a situation that would require them to turn off video for a kid, directions for muting or adjusting the chat feature in Zoom, and addressing behavior issues remotely. In addition to training the EDMO staff teaching the classes, we also have a full team of support staff who are available at any time to jump into any online camp to support in any way that is needed.
Attendance is taken at the start of every session, and a member of the EDMO team will reach out regarding any absences that have not been previously arranged.
We do not have any control over Zoom issues that may arise during the online camp, but we will do everything we can to help you when we can. For more information, please refer to the Zoom troubleshooting guides below:
Camera/Video Issues:
Audio Issues:
EDMO offers a variety of online class formats to fit the needs of every family. Our current online class offerings include:
To ensure kids in our online classes get the attention and engagement that is so important for online learning, we adjust ratios based on age group and program. Below are the maximum kids:instructor rations for our online classes:
Preschool/Kindergarten: 10:1
Grades 1-5:
Grades 6-8: 15:1
If you need to make any changes to your information after registering—such as updating emergency contacts, health history information, or buddy requests—simply follow these steps:
If you need to make any changes to your information after registering—such as updating emergency contacts, health history information, or buddy requests—simply follow these steps:
You can also call our team at 415-282-6673 or email info@campedmo.org and we can help you make any changes you need.
Once you register for your online camp, you will receive an automated confirmation email that will include information about your camp, your Zoom link and password, and your supply list for the camp. You can also find your Zoom information on your Activity Hero account under the “My Registrations” section.
We know that learning online can bring some concern over safety, so EDMO has developed a set of safety standards to keep kids safe while they are participating in online programs:
In addition to having the Zoom link for the online camp, we also suggest a few guidelines for kids joining the class to ensure the safety of kids and their family online:
All EDMO staff undergo background checks, and go through 20 hours of training prior to leading online camps. During training, EDMO prepares staff for how to handle and quickly respond to Zoom situations that may arise, such an unauthorized individual entering the Zoom room, a situation that would require them to turn off video for a kid, directions for muting or adjusting the chat feature in Zoom, and addressing behavior issues remotely. In addition to training the EDMO staff teaching the classes, we also have a full team of support staff who are available at any time to jump into any online camp to support in any way that is needed.
Attendance is taken at the start of every session, and a member of the EDMO team will reach out regarding any absences that have not been previously arranged.
We do not have any control over Zoom issues that may arise during the online camp, but we will do everything we can to help you when we can. For more information, please refer to the Zoom troubleshooting guides below:
Camera/Video Issues:
Audio Issues:
Yes! We have 2:1 and 3:1 coaching for a small additional fee. This option is available as an add-on during registration. Coaching sessions max out at 3 kids.
Yes! Select “Book Recurring Sessions” on the session checkout page. You can book as many as 50 sessions at one time.
Your online coaching session Zoom link comes in your confirmation email after booking.
In addition to having the Zoom link for the online coaching session, we also suggest a few guidelines for kids joining the class to ensure the safety of kids and their family online:
We do not have any control over Zoom issues that may arise during the online camp, but we will do everything we can to help you when we can. For more information, please refer to the Zoom troubleshooting guides below:
Camera/Video Issues:
Audio Issues:
To book an EDMO Birthday Party, start by selecting the topic you would like for your party. This will bring up a calendar with date availability for that topic. Select your date and you will be taken to the page to complete your booking. We will ask you to tell us a little about the birthday kid, what customizations they would like, and how many party attendees you are expecting.
After you book an EDMO Birthday Party, you will receive a confirmation email with the details of your booking. You will then receive an email from your Birthday Party Host with more information about prep for the party and any information you need to send to your party guests before the date.
Each party topic has a specific set of supply needs. Please find the supply list for your party topic on the main Birthday Party page. Your Birthday Party Host will also email you the supply list after you book a party.
EDMO programs are offered on the following holiday and school breaks:
Staff will have to complete a health questionnaire and submit temperatures every morning. Masks or face coverings must be worn over the mouth and nose at all times by all EDMO staff, and a six-foot social distancing rule will be enforced. Additionally, all staff will sign a community safety agreement prior to in-person programs.
Every morning, families will have to complete a health questionnaire. Kids will wash hands immediately upon entering camp, and all kids will have their temperature checked daily (via touchless thermometer) by an EDMO staff member. EDMO staff will ensure that kids have arrived at camp with a mask or face covering, their own lunch (nut-free please), and a reusable water bottle.
People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2 to 14 days after exposure to the virus. People with these symptoms may have COVID-19:
All in-person sessions at that location will be moved immediately to the virtual setting. All EDMO staff and kids who attended the program will need to quarantine for the designated time according to state or county regulations, whichever is more stringent. A negative COVID-19 test must be provided by the exposed person before they are able to return to in-person programs.
Certain on-site camps will require additional waivers per local COVID-19 regulations. We will be closely monitoring any changes to local guidelines in our camp communities and will email any supplemental information or waivers required before the start of camp.